CUSTOMER SERVICE:
One of the most important parts of owning and running a business is customer service. Without you guys, we aren’t able to produce, grow, or maintain any part of what we do. We appreciate you and all the support you have given us so much, so we make sure that is reflected in our customer service. If you have an issue, we are happy to find a solution.
We are all about positive outlook, so we approach every customer service issue or claim with open arms and a good attitude. By making sure every customer leaves happy, satisfied, and confident in working with us, we are able to see our message grow and leave good impressions on everyone we come into contact with. Our goal is to make your interaction with us a positive one, so please don’t hesitate to contact us!
It is our pleasure to help you in any way that we can, so if you have a question, concern, or comment, leave us a message below, and we will get back to you as soon as we can!
PRODUCT QUALITY:
We believe that when you feel good, you do good. Thus, our passion is creating designs for our graphic tees that inspire the people around us to be positive and happy. Part of ensuring that our do their job is giving them a good long lifespan. We want to make sure that our shirts whether they are slogan t-shirts, design t-shirts, or print t-shirts create an impact and make the world a better place one customer at a time.
Because of this, we guarantee the use of only the best materials around. All of our designs are printed on high-quality t-shirts, long sleeve t-shirts, and hoodies that will retain their integrity and shape wash after wash after wash. You will be able to live whatever awesome lifestyle you’re into without having to worry about your wisdom tee or graphic t-shirt wearing out.
We keep your adventures in mind when we design our clothes. We want our products to keep up with you no matter where you go, so we make sure they’re fade resistant, washing machine safe, and tough as nails. Wherever you take your good vibes, your Positive J t-shirt will be able to go.
NEW DESIGNERS
One of our favorite parts of our job is working with new designers. Part of spreading positive vibes is encouraging people to follow their passion and do what they love. We want to do that for you up and coming artists. Designing is a passion that takes a lot of dedication and hard work along with a lot of patience and practice. If you have been putting the time into your designs, it shows, and we want to encourage talented artists to keep pursuing their goals.
To do this, we have set up a program where you guys can submit your designs to us! Any design that embodies the positive and happy lifestyle we promote is fair game. From t-shirts with slogans to t-shirts with prints, we want to see them all! We have a team that goes through all of the designs submitted to us and picks the ones we like the best. We then use those designs in our next line of men’s t-shirts and long sleeve graphic tees! If your design is chosen, we even pay you for your work! We love partnering with designers who are passionate and driven, so we encourage you to submit your work!
POSITIVE COMMENTS AND FEEDBACK:
Since our brand is all about positivity, it only makes sense that we want to hear your positive feedback! We work really hard to create high-quality men’s tees that incorporate inspiration, slogans, and creative design. If you love our clothes and love our message, we want to hear about it! If we have inspired you to live a better life, go on more adventures, and pursue a happier lifestyle, let us know! Our graphic design t-shirts were meant to help you find a more positive outlook, and we love to hear that they’re accomplishing that goal!
We also would love to hear any ideas you have about making Positive J a better place! If you have any constructive criticisms or ideas that might help us spread positive messages more efficiently and effectively, we are all ears and can’t wait to hear from you! We make it a point to hear every voice and read every note, so leave us a message below and we will get back to you when we can!
ORDER STATUS:
We all have a love-hate relationship with online shopping. The anticipation of getting a special something in the mail is both exciting and agonizing! We know that feeling very well and hate it just as much as you do. This being said, we can’t magically invent teleportation technology that lets our graphic tees and slogan t-shirts arrive at your doorstep in seconds. The best we can do right now is give you the technology you need to check your order status.
If your account isn’t showing updates or your tracking information isn’t working, feel free to let us know down below. We don’t want to leave you hanging for longer than we have to, so we will make it our priority to get your status updates up and running again! Until teleportation technology is available, you will be able to check your order status and track your packages with us. Let us know if you need any specific information or if something is wrong with your account by filling out the form below!
